POWER OF EMOTIONS PART II

Some people are hard to read.  Their facial expressions and body language do not give clear indications of how their feeling.  This "poker face" can be beneficial in some situations, but for leaders, there are times when followers need to see and experience what you are feeling.

For instance, when an employee has done well, it is reassuring to see an expression of joy and pleasure on their leader's face.  Even a "job well done" can seem insincere if the facial expression doesn't match the words.  When a team accomplishes a goal or exceeds expectations, a leader should be their biggest champion!  An over-the-top expression of commendation can be the fuel that employees need to tackle the next hurdle and outdo their own performance.

Showing positive emotion to employees at the right time is beneficial to morale; however, some leaders may find this difficult if that is not a part of their personality.  Here are a few ways to practice showing positive emotion:

• Smile in the mirror when you are alone.  Practice what it feels like in comparison to what you see in the mirror (sometimes we think we are smiling when we're not!)
• Find a comfortable praise phrase.  It could be "Great job!", "Awesome", or something similar.  Practice saying it so that it will sound comfortable and genuine.
• Practice a nonverbal gesture of approval, such as a thumb's up, high five, or fist bump.

Your employees will appreciate your positive emotion.  It will boost their spirits as well as yours!  On the other hand, is it ever acceptable to demonstrate negative emotion publicly?  Check out Power of Emotions Part III to find out.